20 beste vacatures voor de functie van impact & business development in antwerpen, vlg (nieuwe medewerkers gezocht)

Team Manager Customer Experience
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
Strategy and Market Intelligence Partner
ST Engineering iDirect —Sint-Niklaas
- Voltijds
- Thuiswerk
- CRM-systemen
- Microsoft Excel
- Verkoopervaring
Junior Product Manager – Connectivity
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Verkoopervaring
- Marketing
- Onderzoek
Energy Marketing Coordinator
VF Corporation —Berchem
- € 40.089,60 - € 50.112,00 per jaar
- Marketing
- Master
- Projectmanagement
Snel solliciteren
Business Development Manager Automotive Central & Eastern Europe
Q8 —Kiel
- Voltijds
- Verkoopervaring
- Marketing
- Engels
Content Coordinator - Vitamin Well Belgium
Vitamin Well Group —Mechelen
- Socialemediabeheer
- Marketing
Flanders - Junior Consultant Contaminated Site Management (Entry Level)
ERM Group —Antwerpen
- Voltijds
- Master
- Analytisch vermogen
- Projectmanagement
14 dagen
Vendor Relationship Manager Unit-T
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Onderhandelen
Team Manager Customer Operations Office
Telenet —Mechelen
- Voltijds
- Thuiswerk
- Master
- Managementervaring
1 dag
Talent Acquisition & Culture Lead
Faktion BV —Antwerpen
- Voltijds
- Hybride werken
- Onderzoek
- Bachelor
- Personeelszaken
Snel solliciteren
HR & Store administrator / UNIQLO Meir
UNIQLO —Antwerpen
- Voltijds
- Engels
- Personeelszaken
- Ter plaatse
Business Analyst
Telenet —Mechelen
- Voltijds
- Thuiswerk
2 dagen
3rd Level Technical Support Specialist
Dexis —Antwerpen
- Computerwetenschappen
- Azure
- Informatica
Conversational AI Specialist
Telenet —Mechelen
- Voltijds
- Hybride werken
- Engels
- Master
- Bachelor
Business Development Manager
DHL —Mechelen
- € 4.090 - € 5.453 per maand
- Voltijds
- Verkoopervaring
- Master
- Bedrijfsontwikkeling
Business Development Director
Labcorp —Mechelen
- Voltijds
- Thuiswerk
- Verkoopervaring
- Salesforce
- Bachelor
AI-Native Customer Support Representative
Oper —Antwerpen
- Hybride werken
- Artificiële intelligentie
- Communicatieve vaardigheden
Snel solliciteren
Business Consultant - Architecture Steering & Roadmap
Telenet —Mechelen
- Voltijds
- Thuiswerk
- ICT
Customer Care Maintenance and service coordinator
Katoen Natie —Kapellen
- Management
- ERP systemen
- Microsoft Office
Account Executive New Business
Spacewell —Wilrijk
- Voltijds
- Hybride werken
- CRM-systemen
- Verkoopervaring
- Master
- Tankkaart
Snel solliciteren

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van impact & business development in antwerpen, vlg

Door in te loggen op je account, ga je akkoord met de Algemene voorwaarden van SimplyHired en stem je in met ons Cookie- en privacybeleid.

Zoek vacatures in meer locaties

impact & business development jobs near antwerpen, vlg

Vacatures voor een Recruiter in Antwerpen

Vacatures voor een Business Intelligence Analyst in Remote

Vacatures voor een Business Analyst in Mechelen

Vacatures voor een Business Development Manager in Mechelen

Vacatures voor een Assistant Manager in Brussel

Vacatures voor een Key Account Manager in Gent

Vacatures voor een Office Operations Manager in Gand

Vacatures voor een Recruiter, Recruitment Consultant, Hr Consultant in Zoersel

Vacatures voor een Recruiter in Sint Niklaas

Vacatures voor een Recruiter in Sint Pieters Woluwe

Vacatures voor een Recruiter in Limburg (provincie)

Vacatures voor een Recruiter in Stekene

Vacatures voor een Recruiter Freelance in Wezembeek Oppem

Vacatures voor een Recruiter in Olen

Vacatures voor een Recruiter in Deinze

Vacatures voor een Hr Business Partner in Brugge

Vacatures voor een Business Controller M V in Wielsbeke

Vacatures voor een Business Developer in Région Wallonne

Vacatures voor een Director Of Business Development in Antwerpen

Vacatures voor een Director Of Business Development in Wingene

Team Manager Customer Experience

Telenet -
Mechelen

Nu solliciteren

Vacaturegegevens

Voltijds

Extralegale voordelen

Ecocheques
Bedrijfswagen
Elektronische maaltijdcheques
Hospitalisatieverzekering

Kwalificaties

Master
B2B
Managementervaring
Nederlands

Volledige vacaturetekst

Working in the Customer Experience Team

As a Team Manager Customer Experience , you join the CVP & CX cluster within the Business Solutions Tribe. The cluster shapes the customer value proposition for Business Solutions and sets the ambition for the Customer Experience we want to offer. Within the cluster, the CX Team sets the strategic direction for customer journeys and user experience, makes sure customer feedback and performance actually influence decisions and runs the improvement initiatives that turn ambition into something customers can feel.

You report to the Director CVP & CX and work closely with senior stakeholders in Product & Journey, Commercial, Delivery & Services and Operations. You help shape priorities and trade-offs at tribe and cluster level and make sure customer impact is genuinely part of the conversation when business decisions are made.

It is a fast-moving environment. Priorities shift, stakeholders pull in different directions, and decisions often have to be made without the full picture. You bring clarity, focus and a steady drive to deliver real impact for customers.

Your responsibilities as a Team Manager Customer Experience

CX vision & strategy - You define and own the CX vision and strategy for Business Solutions. You translate business priorities into CX direction, position CX as a driver of business value, and defend it at leadership level.
CX improvement program - You define and steer a structured improvement program aimed at significantly improving customer experience in the short and mid term. You prioritise based on KPIs, feedback and journey performance, negotiate commitment from Product, Commercial, Delivery & Services and Operations, and escalate when progress stalls.
People leadership - You lead a multidisciplinary CX team, set priorities and focus, allocate capacity, and build a capability that is credible and sought after.
CX governance mandate - You define what CX governance must achieve — customer impact in decisions, feedback driving improvement, journeys as management instruments, CX embedded in performance systems. You set expectations and intervene where governance is not landing.
Authority and decision rights - You decide on CX priorities, focus areas and trade-offs. You define the CX position in cross-functional conflicts. You set the bar for CX governance and you ensure customer impact is explicitly weighed in decisions.

Our Ideal Team Manager Customer Experience

Strategic CX leadership combined with operating model and transformation experience
Master degree (or equivalent) and 8+ years in CX, strategy or transformation in complex B2B environments, minimum 3 years in a leadership role.
You are the face of CX towards leadership, tribe leads and senior stakeholders. You are able to build coalitions, negotiate priorities and manage the tension between customer ambition and organisational reality.
Strong conceptual thinker - you are comfortable with ambiguity, able to set direction without complete information.
Decisive - you take positions, make trade-offs and stand behind them.
Lead through influence and credibility across Product, Commercial, Delivery & Services and Operations.
Strong communicator at leadership level — able to build narratives and convince senior stakeholders.
People leadership maturity — coaching and challenging a senior, multidisciplinary team.
Fluent in Dutch and English, spoken and written.

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay , you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

Mobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions
Meal vouchers and eco vouchers
Telework allowance or net expense allowance
Mobile phone, mobile subscription, laptop, and employee discounts
Collective bonus and individual bonus (aligned with your performance)
Hospitalization insurance (including an ambulatory plan) and group insurance
20 days of paid leave and 12 compensatory days off

We value your ongoing development , investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together . We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?
Do you see a match with our position as a Team Manager Customer Experience? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.

Nu solliciteren

Verfijn je zoekopdracht

impact & business development vacatures in antwerpen, vlg

Team Manager Customer Experience

Strategy and Market Intelligence Partner

Junior Product Manager – Connectivity

Energy Marketing Coordinator

Business Development Manager Automotive Central & Eastern Europe

Content Coordinator - Vitamin Well Belgium

Flanders - Junior Consultant Contaminated Site Management (Entry Level)

Vendor Relationship Manager Unit-T

Team Manager Customer Operations Office

Talent Acquisition & Culture Lead

HR & Store administrator / UNIQLO Meir

Business Analyst

3rd Level Technical Support Specialist

Conversational AI Specialist

Business Development Manager

Business Development Director

AI-Native Customer Support Representative

Business Consultant - Architecture Steering & Roadmap

Customer Care Maintenance and service coordinator

Account Executive New Business

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van impact & business development in antwerpen, vlg

Related Searches

Zoek vacatures in meer locaties

Tools voor werkzoekenden

Werkgeverstools

Bladeren

Blijf verbonden