7 beste vacatures voor de functie van support engineer in alost (nieuwe medewerkers gezocht)

IT Support Engineer - L1
Avaso Technology Solutions —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
- Klantenservice
Onsite IT Support Engineer
Hemmersbach GmbH & Co. KG —Brussel
- Voltijds
- Probleemoplossing van software
- Engels
- Windows
- GSM-vergoeding
Cloud & Support Engineer
AARIXA —Brussel
- Voltijds
- Computerwetenschappen
- Azure
- Informatica
- Opleidingsvergoeding CE
Automation Support Engineer
Yitch —Bornem
- Engels
- Master
- Bachelor
- Tankkaart
- Thuiswerkopties
Type 3 Security Audit Remediation Support Engineer
Vector Synergy —Brussel
Snel solliciteren
1 dag
Provide Data Engineering Support Services to the NATO Cyber and Digital Transformation Division
Vector Synergy —Brussel
- API's
- Python
Snel solliciteren
Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)
Trusted Advisors —Brussel
- Engels
- Master
- Ter plaatse

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IT Support Engineer - L1

Avaso Technology Solutions -
Brussel

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Vacaturegegevens

Voltijds

Kwalificaties

Computerwetenschappen
Informatica
MCP
Klantenservice
Encryptie
Windows
Android
Microsoft Office
Bachelor
Remote access software
IT-support
Beheer van mobiele toestellen
MacOS
ICT
Active Directory

Volledige vacaturetekst

Job Description:
Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows Desktop support.

Position Responsibilities and Functions:
1. Provide first/second level contact and problem resolution for customer issues.

2. Work with Third Party Vendors to remediate complex AV issues as needed.

3. Provide timely communication on issue status and resolution.

4. Maintain ticket updates for all reported incidents.

5. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.

6. Should have basic knowledge of Mac operating system, to support Apple pc users.

7. Install, upgrade, support and troubleshoot for printers, computer hardware.

8. Performs general preventative maintenance tasks on computers, laptops, printers.

9. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.

10. Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

11. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

12. This position requires the ability to work in a project-based environment requiring flexibility and

teamwork. Performs other duties as assigned.

Candidate Required Minimum Qualifications and Skills:
1. Bachelor’s degree or equivalent in Computer Science or related field.

2. CompTIA A+, Microsoft Certified Professional (MCP) or better.

3. Minimum of 18 months years of IT experience.

4. Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware

installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.

5. Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.

6. Proven analytical, troubleshooting, and problem-solving skills.

7. Proven ability to multi-task, effectively determine priorities and meet SLA’s.

8. Excellent communication relationship-building and internal customer service skills.

9. Adaptable and flexible in a fast-changing industry and work environment.

10. Willing to work off-hours and weekends when required for projects or emergency support.

11. In addition, the Band 1 Technician provide support to Band 2 Engineers in resolving tickets.

Position Title
IT Support Engineer - L1

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support engineer vacatures in alost

IT Support Engineer - L1

Onsite IT Support Engineer

Cloud & Support Engineer

Automation Support Engineer

Type 3 Security Audit Remediation Support Engineer

Provide Data Engineering Support Services to the NATO Cyber and Digital Transformation Division

Belgium: Telecom Safety and Security - Field and Support Engineer (REF 18)

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