Customer Service Representative
KSB SE & Co. KGaA —Waver
- Klantenservice
- Engels
- Microsoft Office
Care Advisor Bruxelles / Brussels (24 heures / 24 hours)
Marie-Stella-Maris —Brussel
- Verkoopervaring
- Klantenservice
- Engels
collaborateur petits déjeuners
9Hotel —Brussel
- Voltijds
- Bediening
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- Hôtel
Snel solliciteren
14 dagen
IT Support (Level 1 & Level 2)
Keystone Solutions —Brussel
- Microsoft Powerpoint
- Microsoft Excel
- Azure
13 dagen
Hospitality Loyalty Application Support Specialist– French speaking & Madrid-based
Radisson Hotel Group —Brussel
- Voltijds
- Hybride werken
- Management
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- Bachelor
Snel solliciteren
verkoper (geen ervaring vereist, NL)
LIYA legacy —Brussel
- Tot € 200 per dag
- Weekendbeschikbaarheid
- Tweetalig
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- Tankkaart
Snel solliciteren
5 dagen
SERVEUSE POLYVALENTE - barista (JOB ETUDIANT)
LOVE CIABATTA —Brussel
- € 14,88 per uur
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Holcim Belgium —Sint-Pieters-Leeuw
- Maandag t/m vrijdag
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Kellanova —Zaventem
- Microsoft Excel
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- ERP systemen
Waiter / Serveur / Cameriere - Full Time or Students - Italian Restaurant (Brussels -Schuman)
La Pazza Gioia —Brussel
- € 15,20 per uur
- Deeltijds
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Snel solliciteren
9 dagen
IT Support Engineer - L1
Avaso Technology Solutions —Brussel
- Weekendbeschikbaarheid
- Computerwetenschappen
- Informatica
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Group Charter Sales Consultant - €52,000 + 10% Uncapped Commission
Air Charter Service —Brussel
- € 52.000 per jaar
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- Thuiswerk
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- Engels
- Communicatieve vaardigheden
Snel solliciteren
Conseiller(ère) Beauté & Parfumerie – Région Wallonie-Bruxelles
Sarawak Belux —Brussel
- € 12,86 - € 14,11 per uur
- Klantenservice
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Customer Success Specialist - English/French/Dutch (m/f/x)
Viamanta —Brussel
- Hybride werken
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- Agile
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Vendeur/Vendeuse conseil en fromagerie CDI H/F TEMPS PLEIN en 4 jours
HAZARD AFFINEURS —Bruxelles Uccle
- € 2.100 - € 2.500 per maand
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- Ter plaatse
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Snel solliciteren
9 dagen
Entry Level - Group Charter Sales Consultant (French - English - Arabic Speaker)
Air Charter Service —Brussel
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Team member - CDI 38h (FR/NL) // Bruxelles F/H
KOEZIO BRUXELLES —Brussel
- Weekendbeschikbaarheid
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Snel solliciteren
Employée de station service
fuel groupe —Brussel
- € 13,83 - € 18,62 per uur
- Deeltijds
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Snel solliciteren
Sales Call Center Agent
connections.be —Vilvoorde
- Weekendbeschikbaarheid
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Flexi-job (FR/NL) // Bruxelles F/H
KOEZIO BRUXELLES —Brussel
- Deeltijds
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Snel solliciteren
6 dagen

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Customer Service Representative

KSB SE & Co. KGaA -
Waver

Nu solliciteren

Vacaturegegevens

Vaste Jobs

Kwalificaties

Frans
Klantenservice
SAP
Engels
Microsoft Office
Bachelor
ICT
Klantenondersteuning
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

About the Role

To support the growth of our activities, we are looking for a customer-focused, solution-oriented, and operationally minded Customer Service Representative to strengthen our industrial business team.

As a key interface between customers, sales teams, production facilities, and external partners, you will play an essential role in order management, customer satisfaction, and the smooth execution of administrative and logistics operations.

You will work in an international, technical, and dynamic environment where autonomy, analytical thinking, and a strong service mindset make a real difference.

Your Responsibilities

Customer Relationship Management

Handle incoming phone calls and emails from customers, suppliers, and production facilities;
Respond to customer technical and administrative inquiries;
Provide the required technical documentation;
Ensure professional, clear, and high-quality follow-up of requests;
Maintain a high level of customer satisfaction while respecting company procedures and operational capabilities.

Commercial & Administrative Management

Clarify customer orders with the sales team;
Enter, register, and follow up customer orders;
Send order acknowledgements in line with customer specifications;
Participate in invoicing and sales administration activities;
Follow up payments in collaboration with the accounting department;
Contribute to sales reporting and turnover monitoring;
Ensure proper filing and archiving of documentation.

Logistics & Production Coordination

Liaise with external suppliers and production facilities;
Monitor manufacturing and delivery schedules;
Organize and follow up transportation activities;
Prepare export documentation;
Participate in the management of claims and non-conformities;
Coordinate the reception of visitors and customers on site (hotel arrangements, restaurant bookings, factory visits, etc.).

Internal Support & Continuous Improvement

Contribute to the continuous improvement of internal processes and customer experience;
Support knowledge sharing and internal documentation initiatives;
Assist the department manager in achieving operational objectives;
Participate in cross-functional projects related to customer service and operational excellence.

Profile

Education & Experience

Bachelor's degree or equivalent experience;
2 to 5 years of experience in Customer Service, Customer Support, or Project Administration is an asset;
Experience in an industrial, technical, or international environment is considered an advantage.

Language Skills

Excellent command of French or Dutch is a must;
Good professional command of English;
Knowledge of German is considered an additional asset.

IT Skills

Good knowledge of Microsoft Office / Microsoft 365;
Experience with SAP.

Personal Competencies

Strong customer service and communication skills;
Solution-oriented and pragmatic approach;
Interest in technical and industrial environments;
Ability to handle complex situations calmly and efficiently;
Analytical, structured, and detail-oriented mindset;
Empathy, flexibility, and resilience under pressure;
Ability to manage multiple priorities simultaneously;
Team spirit and collaborative attitude;
Curiosity and a continuous improvement mindset.

What We Offer

A permanent contract within a stable international group;
An attractive salary package based on experience;
A dynamic and international working environment;
A diverse role with extensive internal and external interaction;
A committed and collaborative team;
The opportunity to actively contribute to process improvement and customer experience enhancement;
A stimulating work environment within a company operating in industrial technologies and machinery.

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Verfijn je zoekopdracht

customer support vacatures in waterloo

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Ik wil de nieuwste vacature-alerts ontvangen voor de functie van customer support in waterloo

Zoek vacatures in meer locaties

About the Role

Your Responsibilities

Customer Relationship Management

Commercial & Administrative Management

Logistics & Production Coordination

Internal Support & Continuous Improvement

Profile

Education & Experience

Language Skills

IT Skills

Personal Competencies

What We Offer

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