20 beste vacatures voor de functie van business development manager in den bastiaan (nieuwe medewerkers gezocht)

Customer Care Maintenance and service coordinator
Katoen Natie —Kapellen
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Business Development/Key Account Manager
Aluminium Duffel —Duffel
- Bel de werkgever
- Verkoopervaring
- Master
- Bedrijfsontwikkeling
Business Development Manager (Antwerp)
Fresha —Antwerpen
- € 45.000 - € 60.000 per jaar
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Business Development Manager Africa
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Presales Solution Architect – Defense Center
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- Hybride werken
- Verkoopervaring
- ICT
- Artificiële intelligentie
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Business Development Manager
DHL —Mechelen
- € 4.090 - € 5.453 per maand
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- Verkoopervaring
- Master
- Bedrijfsontwikkeling
Regional Sales Manager Wholesale (m/f/d) 50% - Brussels
Pandora Jewelry —Antwerpen
- Deeltijds
- Verkoopervaring
- Merchandising
- Analytisch vermogen
Senior Key Account Manager Product Innovation
Verhaert —Kruibeke
- Verkoopervaring
- Master
Account Manager
ASSA ABLOY —Herentals
- Verkoopervaring
- Bachelor
Business Development Manager
Twee Punt Nul —Antwerpen
Business Development Executive
Maersk —Berchem
- Voltijds
- Verkoopervaring
- Onderhandelen
Sales Executive NL (m/f/x)
primion Technology GmbH —Malle
- Voltijds
- Hybride werken
- Marketing
- Master
- Bachelor
- Tankkaart
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Presales Solution Architect – Defense Center
MasORange —Wijnegem
- Voltijds
- Verkoopervaring
- ICT
- Artificiële intelligentie
5 dagen
Senior Account Manager - Public Sector
Orange Cyberdefense —Wijnegem
- Voltijds
- Master
- ICT
Senior Account Executive Belgium (SaaS Platform) - French Speaker
InSpace —Antwerpen
- € 3.500 - € 5.500 per maand
- Voltijds
- CRM-systemen
- Verkoopervaring
- Salesforce
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Key Account Manager - Private Label
Wolf Oil —Hemiksem
- Voltijds
- Hybride werken
- Engels
- Master
- Projectmanagement
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Account Manager UC&C Vlaams-Brabant
Telenet —Mechelen
- Voltijds
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Business Development Manager – Egg Products & Food Ingredients
Goldovo Foods BV —Antwerpen
- € 2.200 - € 5.200 per maand
- Hybride werken
- Verkoopervaring
- Engels
- Bedrijfsontwikkeling
- Vergoeding onkosten zakenreis
- GSM-vergoeding
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Field Sales Trainer (m/f/d) - BENELUX Region
Pandora Jewelry —Antwerpen
- Voltijds
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8 dagen
Account Manager - Belgium
Filoform —Antwerpen
- Voltijds
- Thuiswerk
- CRM-systemen
- Verkoopervaring
- Salesforce
Snel solliciteren

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Customer Care Maintenance and service coordinator

Katoen Natie -
Kapellen

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Vacaturegegevens

Vaste Jobs

Extralegale voordelen

Bedrijfsopleidingen

Kwalificaties

Frans
Management
ERP systemen
Projectcoördinatie
Microsoft Office
Master
Administratieve ervaring
Bachelor
VCA
Duits
Nederlands

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Job description

As Customer Care Service Coordinator, you play a key role in the further development of

J-Tec’s Customer Care activities. You combine technical expertise with commercial insight to coordinate maintenance services, service interventions, inspections and maintenance contracts for our customers across the Benelux.

You act as a trusted sparring partner and contribute to the further growth of our service organisation. You coordinate the daily activities of Customer Care Field Engineers, build long-term customer relationships and identify opportunities to expand our maintenance and aftersales business. Your focus is on delivering excellent customer service while continuously improving the efficiency and added value of our Customer Care activities.

You will work closely with the Business Line Manager Customer Care and play an important role in expanding J-Tec’s maintenance business, developing long-term service partnerships with customers and supporting the growth of our aftersales organisation.

Unlike a traditional service coordination role, this position offers the opportunity to actively contribute to the further development of J-Tec’s maintenance and service business. You will combine technical problem-solving, customer interaction, commercial responsibility and business development while helping shape the future of Customer Care within J-Tec. As our maintenance activities continue to grow, this role offers clear opportunities for further career development towards a Maintenance & Service Manager position with people management responsibilities. In addition, you will have the opportunity to contribute to the development of maintenance and service concepts across J-Tec’s international organisation.

Key Responsibilities

Customer Care Operations

Coordinate Customer Care interventions, preventive maintenance, inspections and retrofit activities from quotation to completion.
Act as the primary point of contact for customers regarding maintenance activities, technical issues, service requests, warranty cases and complaints.
Perform a first technical assessment of customer issues and coordinate the appropriate follow-up.
Ensure clear communication and alignment with customers and internal stakeholders throughout the execution of the work.

Planning & Coordination

Manage the daily planning and deployment of Customer Care Field Engineers, ensuring an efficient allocation of resources without direct hierarchical responsibility.
Coordinate maintenance interventions, customer visits and technical training schedules.
Ensure the availability of the required tools, equipment, materials and workwear for the service team.
Organise technical training for Customer Care Field Engineers and contribute to their continuous development.

Commercial & Technical Support

Develop and negotiate maintenance agreements, service proposals and spare parts quotations based on customer requirements and inspection reports.
Translate customer needs into tailored maintenance and service solutions.
Proactively identify commercial opportunities within the existing customer portfolio and contribute to the further growth of the Customer Care business.
Support retrofit projects and other aftersales services in close collaboration with the Sales Engineers.
Provide technical support to the Customer Care Representatives for aftersales equipment and spare parts.

Project & Order Management

Coordinate the execution of maintenance and retrofit orders in line with planning, budget, quality and safety requirements.
Monitor project progress, budgets and forecasts, taking corrective actions where required.
Coordinate purchasing activities and manage suppliers and subcontractors for maintenance projects.
Ensure accurate administration of service orders, ERP data, documentation and invoicing.

Quality, Safety & Continuous Improvement

Ensure compliance with engineering standards, company procedures and HSEQ requirements.
Perform workplace inspections in accordance with the HSEQ milestone planning.
Continuously look for opportunities to improve Customer Care processes, maintenance strategies and customer satisfaction.

Your profile

You hold a Bachelor's or Master's degree in a technical discipline and have a solid technical understanding of mechanical, electrical and electronic systems. Experience in a service, maintenance or project coordination environment is considered a strong asset.
You enjoy combining technical expertise with commercial insight. Building long-term customer relationships comes naturally to you, and you know how to translate customer needs into practical, value-adding service solutions. You are able to identify commercial opportunities and actively contribute to the further growth of our Customer Care activities.
You communicate confidently with customers, suppliers and colleagues from different departments and enjoy working closely with both technical and commercial teams.
You are well organized and able to set priorities in a dynamic environment. Thanks to your analytical mindset and problem-solving approach, you remain focused under pressure and take initiative when needed. You work accurately, have a strong sense of ownership and enjoy working both independently and as part of a multidisciplinary team.
You have strong administrative skills and are comfortable working with ERP systems and Microsoft Office applications. You understand the importance of quality, safety and cost awareness in an industrial service environment.
You are fluent in Dutch and English, both spoken and written. Knowledge of French and/or German is an asset (not a must). You hold the required VCA safety certification or are willing to obtain it in accordance with the company training matrix.

Required experience

5 years

We offer

At J-Tec, you will join an innovative and internationally growing engineering company where entrepreneurship, ownership and teamwork are at the heart of everything we do.
You will take on a challenging and varied role with a high degree of autonomy, combining technical, commercial and organizational responsibilities. As a key member of our Customer Care team, you will work closely with the Business Line Manager and play an important role in the further development of the Business Line Customer Care.
This position offers a unique opportunity to actively contribute to the growth of J-Tec's Customer Care organisation and help shape the future of our maintenance business. You will have a direct impact on how maintenance and service activities are further developed, both within the Benelux and, potentially, across J-Tec's international organisation.
As our maintenance activities continue to expand, this role offers clear opportunities for further career development towards a Maintenance & Service Manager position, including people management responsibilities and ownership of a growing maintenance and service organisation.
In return, we offer an attractive salary package complemented by fringe benefits, opportunities for continuous learning and development and a dynamic working environment with short communication lines and engaged colleagues.

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business development manager vacatures in den bastiaan

Customer Care Maintenance and service coordinator

Business Development/Key Account Manager

Business Development Manager (Antwerp)

Business Development Manager Africa

Presales Solution Architect – Defense Center

Business Development Manager

Regional Sales Manager Wholesale (m/f/d) 50% - Brussels

Senior Key Account Manager Product Innovation

Account Manager

Business Development Manager

Business Development Executive

Sales Executive NL (m/f/x)

Presales Solution Architect – Defense Center

Senior Account Manager - Public Sector

Senior Account Executive Belgium (SaaS Platform) - French Speaker

Key Account Manager - Private Label

Account Manager UC&C Vlaams-Brabant

Business Development Manager – Egg Products & Food Ingredients

Field Sales Trainer (m/f/d) - BENELUX Region

Account Manager - Belgium

Ik wil de nieuwste vacature-alerts ontvangen voor de functie van business development manager in den bastiaan

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