Job Title: IT Field Support Engineer- Contract
City: Brussels
State/Province: Brussels
Posting Start Date: 8/25/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Role Purpose
Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clientâÃÂÃÂs business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability.
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Do
Consulting Execution
âÃÂâ An ambassador for the Wipro tenets and values, secures great feedback from multiple clients
âÃÂâ Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables
âÃÂâ Flexible in approach, ability to coordinate resource with expertise in various areas
âÃÂâ Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills
âÃÂâ Coaches, mentors and motivates team and client staff, build trust and confidence through focus on quality and delivery
âÃÂâ Effective at engaging with clients, extracting information, e.g., developing facilitation and communication skills
âÃÂâ Responsible for ensuring project administration is up to date e.g., SoW, tagging, etc.,
Business development
âÃÂâ Ensures high levels of individual utilisation achievement in line with the levels expected as part of the goal setting process
âÃÂâ Consistently agrees personal extensions with client
âÃÂâ Demonstrates developing network of relationships with clients and provides required intelligence/insights to solveâÃÂàclients business problems
âÃÂâ Builds relationships with client peers and provides required intelligence/insights to solve clients business problems
âÃÂâ Leads smaller scale meetings with sales teams, leads proposal development to a high standard working with sales teams as appropriate
âÃÂâ Anchors market research activities in chosen area of work
âÃÂâ Consistently plays a major role in opportunity identification, raising potential pursuits to practice leadership team, helping them proactively in pursuits
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Thought Leadership
âÃÂâ Develops insight into chosen industry and technology trends, ensures they are shared with the wider practice/GCG in one of the various channels
âÃÂâ Contributes to team thought leadership
âÃÂâ Ensures a track record is written up of own assignment and, where appropriate, ensures it is written up as a case study
Contribution to Practice/Wipro
âÃÂâ Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,)
âÃÂâ Demonstrates contribution to internal initiatives
âÃÂâ Suggest ways to improve an engagement through leverage of tools, methods assets, information sources , IP available within the knowledge management platform
âÃÂâ Organises the contribution of IP and knowledge assets to the central repository of Wipro and GCG and promotes reuse
âÃÂâ Engages with other consulting and delivery teams to enhance collaboration and growth and is part of the Wipro 'Communities' activities
âÃÂâ Proposes new service offerings/capabilities and demonstrates value through innovation and subject matter expertise
âÃÂâ Provides on/off site training, demos to existing staff as needed. Develops process assets and other reusable artefacts based on learnings from projects
âÃÂâ Routinely connects with SMEs to ensure delivery approach considers downstream requirements
âÃÂâ Proactively participates in and suggests ideas for practice development initiatives
âÃÂâ Actively shares knowledge and points of view within the team and within relevant communities of interest
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Deliver
Strategic Objectives Parameter Description
Measure
(Select relevant measures/ modify measures after speaking to your Manager)
Deliver growth in consulting revenues âÃÂâ Support business performance for direct consulting against relevant quarterly/annual targets
âÃÂâ Improve quality of consulting by flawless delivery of transformation engagements âÃÂâ % of Personal Utilisation Achievement (against target)
âÃÂâ No. of RFI/RFPs responses supported
âÃÂâ No. of transformation engagements delivered
âÃÂâ No. of referenceable clients, testimonials
âÃÂâ Average CSAT, PCSAT across projects
Generate Impact âÃÂâ Enable pull through business/ impact for Wipro through front end consulting engagements/deal pursuit/client relationships âÃÂâ Number and value of downstream opportunities identified for GCG and larger Wipro
Grow market positioning âÃÂâ Lead/actively contribute to the development of thought leadership/offerings/assets for the practice to support business growth âÃÂâ Eminence and thought leadership demonstrated through content, citations and testimonials
âÃÂâ Contributions to white papers/POVs/assets such as Repeatable IP, Frameworks & Methods
âÃÂâ Number of ideas generated and active contribution to the development of new consulting offerings/solutions/assets
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Provide consulting leadership to accounts âÃÂâ Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives
âÃÂâ Support GCG Account Lead/Account team to grow consulting service portfolio âÃÂâ Number & $ value of consulting deals in the account supported
Grow the consulting talent âÃÂâ Grow skills and capabilities to deliver consulting engagements in new industries, business themes, frameworks, technologies âÃÂâ Self Development - Min 32 hrs on training in a year. Combination of online and classroom on new industries, new business themes, new technologies, new frameworks, etc.
Build the consulting community âÃÂâ Individual contribution to People Development and Collaboration Effectiveness âÃÂâ Distinct participation in and demonstration of:
âÃÂâ Collaboration across GCG - through the contribution to cross-practice offerings, sharing of best practices/industrial/technological expertise, consulting community initiatives
âÃÂâ Knowledge Management - Number of Assets owned and contributed to Consulting Central
Mandatory Skills: Desktop Imaging .
Experience: 5-8 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
