Company Description
For one of its affiliate companies specializing in bespoke interior design projects for private homeowners, property developers, construction companies and architects, BESIX is looking for a Retail Coordinator to ensure the daily follow-up of the 4 shops in Belgium and in France.
Job Description
The role requires regular presence on the shop floor, sales coaching of the store teams, and close follow-up of sales figures.
Reporting to the COO, you are the operational link between headquarters and the shops.
Key Responsibilities
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Visit the shops on a regular basis for constant on-the-floor follow-up
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Coach the sales teams on sales technique, customer service, and reaching individual targets
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Track daily KPIs per shop (turnover, conversion rate, average basket) and flag deviations
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Build corrective action plans with store managers in case of underperformance
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Ensure brand standards are applied: merchandising, shop presentation, customer experience
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Run regular check-ins with each shop team (briefings, debriefings)
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Support onboarding and training of new retail staff
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Relay shop needs to headquarters (product, stock, operations)
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Report to the COO on performance and actions taken, with supporting figures
Qualifications
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5+ years of experience in retail sales, ideally as a store manager or area/regional manager
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Proven experience coaching and leading in-store sales teams
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Strong ability to read sales figures and turn them into concrete actions
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Field-based mindset: available for frequent travel between the 4 shops
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Experience in design, interior, or premium/luxury segments is an asset
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Fluent in Dutch, French, and English
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Attention to detail, rigor, and autonomy
Additional Information
Interested in joining us?
Please send your CV and letter(s) of recommendation to [email protected]. We look forward to discovering your experience, creativity, and passion for workplace design!
