Company
Job description
Do you thrive on customer interaction, problem‑solving, and being the central link between internal teams and the UK market? As part of our Customer Service team, you ensure smooth daily transport coordination, collaborate creatively with customers, and work closely with colleagues to achieve our goals. Are you a strong communicator with logistics experience and a knack for efficient troubleshooting?
Then we want to meet you! Discover more and apply today.
Your role & responsibilities
- You ensure daily smooth processing of transport orders
- You report problems, delays, etc... on time to our customers
- You work together with customers to solve problems creatively and efficiently
- You actively look for opportunities to reduce or recover extra costs
- You work closely with colleagues and the various departments to achieve our goals
Work schedule
Alternating schedule between 8 a.m. and 6 p.m.
Location
Baron De Maerelaan, Zeebruges
Profile
Your profile
- You have a Bachelor degree or equivalent experience
- You have several years of experience within customer service and/or the logistics sector
- You speak and write fluently Dutch, English and have a solid knowledge of French
- You are communicatively strong and always aim for a win-win situation
- You are assertive and never miss opportunities
- You are a real teamplayer
We offer
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