As part of a sickness cover, we are looking for a dynamic and professional receptionist to ensure the continuity of our reception service. You will be the first point of contact for the company and will guarantee a positive experience for visitors and callers.
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Greet visitors professionally and courteously
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Manage incoming phone calls and direct them efficiently
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Receive, sort, and send mail
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Ensure the reception area is well-organized
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Prioritize tasks and manage emergencies
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Handle various requests independently
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Manage delicate situations or dissatisfied clients with calm and diplomacy
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Perform various administrative support tasks
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Excellent oral and written communication skills
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Service-oriented, polite, and well-presented
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Active listening and empathy
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Good stress and priority management
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Autonomy, organization, and thoroughness
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Team spirit and flexibility
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Discretion and respect for confidentiality
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Proficiency in office software (Word, Excel, Outlook…)
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Experience with telephone switchboards
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Excellent command of French and Dutch (essential)
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Good knowledge of English
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Contract: Flexi-job, student, or temporary
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Hours: 20 hours/week
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Duration: temporary assignment (September & October)
