eCarsTrade is digital car marketplace , serving professional buyers in more than 40 countries.
Through our online auction platform, we offer over 15.000 vehicles per week, sourced from leading fleet owners, leasing and rental companies, as well as banks and dealerships.
Over the last 3 years we have delivered a 50% YoY profitable growth, building a leading market position in Europe.
As part of our continued growth, we are strengthening our Logistics Department with a proactive and customer-oriented Logistics Customer Support Agent. This role combines after-sales support with logistics coordination, making you a key point of contact between our customers, transport partners, and internal teams.
We are looking for someone with strong communication skills, a customer-first mindset, and the ability to manage operational topics efficiently . Your mission is to ensure a smooth after-sales process, resolve issues quickly, and maintain a high level of customer satisfaction while supporting logistics-related activities.
This is a fully remote position reporting directly to the Logistics Manager.
