Communication - Digital & Social Media
Digital Analytics & Conversion Specialist F/M
Permanent
Candriam is a global multi-specialist asset manager and a recognized pioneer and leader in sustainable investment. For more than 25 years, Candriam has offered innovative and diversified investment solutions across many asset classes including fixed income, equities, absolute return , asset allocation and illiquid assets.
As a Responsible Employer, Equal Employment Opportunity is crucial to Candriam. We are committed to building the best global team that represents a variety of backgrounds, perspectives, and skills. We provide an inclusive work environment and support wellbeing and work-life balance.
As part of Candriam's digital transformation, the Digital Analytics & Conversion Specialist is the central expert for digital performance measurement, analytics and conversion optimization.
The role is responsible for developing and evolving Candriam's digital analytics ecosystem, transforming data into actionable insights that enhance customer journeys, improve digital performance and support data-driven decision making across websites, campaigns, CRM activities and other digital platforms.
Working closely with marketing, digital and business teams, the specialist provides reliable reporting, develops performance dashboards and identifies optimization opportunities to maximize user engagement, conversion and overall digital effectiveness.
- Define and maintain digital measurement frameworks and KPIs.
- Manage and optimize Piwik PRO tracking implementation.
- Develop and maintain Power BI dashboards and reporting solutions.
- Monitor website, campaign, CRM and social media performance.
- Analyze customer journeys and identify conversion opportunities.
- Support UX and CRO initiatives through data-driven recommendations.
- Produce regular performance reports for management and stakeholders.
- Ensure data quality, governance and reporting consistency.
- Collaborate with CRM, Web, Campaign and IT teams to improve digital performance.
- Support experimentation and testing initiatives.
Bachelor's or Master's degree in Marketing, Business, Data Analytics or related field.
5+ years of experience in digital analytics, performance marketing or conversion optimization.
Experience working in financial services or regulated industries is an asset.
Strong understanding of digital customer journeys and marketing performance metrics.
Piwik PRO expertise.
Power BI expertise.
Web analytics and reporting.
Conversion Rate Optimization (CRO).
Data visualization and storytelling.
SQL and data analysis skills are an advantage.
Strong analytical and problem-solving mindset.
Stakeholder management and communication skills.
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