About eCarsTrade
eCarsTrade is digital car marketplace , serving professional buyers in more than 40 countries.
Through our online auction platform, we offer over 15.000 vehicles per week, sourced from leading fleet owners, leasing and rental companies, as well as banks and dealerships.
Over the last 3 years we have delivered a 50% YoY profitable growth, building a leading market position in Europe.
About the Role
We are looking for a rigorous, solutions-oriented Claims Officer to join our remote operations team. In this role, you will be the central point of contact for all customer and supplier claims in our vehicle remarketing business, from first contact through to resolution.
You will combine technical automotive knowledge with a sharp eye for compliance and cost management, ensuring every case is handled fairly, efficiently, and within process.
You will prioritize customer satisfaction by delivering empathetic, responsive service and maintaining a strong customer-oriented approach throughout the claims process.
