Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Park Inn by Radisson, we’re looking for fun people just like you!
At the Park Inn by Radisson, we are one team and make memorable moments for our guests.
Our fun Front Office Department is the heart of the house, and our Front Office Agents exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team.
A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.
Key Responsibilities of Front Office Agent:
- Responsible for smooth check-in/out
- Ensuring customers satisfaction and smooth Reception operations by providing high standard front desk services.
- Achieves guest satisfaction and handling complaints
- Flexible team player
Requirements of Front Office Agent:
- Proficient in all Front Office and Guest Relations procedures to be a resource when needed
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
- Commercially aware
- Driven and ambitious to inspire the team to consistently deliver and exceed service standards
- Clear thinker with excellent communication abilities
- Knowledge of Opera Property Management System
If creating memorable moments is your passion, then check in with us and say Yes I Can! Come join us and Make Every Moment Matter!
