Job Description:
We are seeking a dedicated and highly motivated Sales Assistant to join our dynamic sales team. As a Sales Assistant, you will play a crucial role in supporting our sales operations, ensuring the smooth functioning of our sales department, and helping to drive business growth. Knowledge of English and Chinese language are mandatory requirement for this role.
Key Responsibilities:
- Customer Support: Provide exceptional customer service by assisting customers with inquiries, order processing, and after-sales support.
- Sales Support: Collaborate with the sales team to facilitate sales processes, such as order fulfillment and product information dissemination.
- Communication: Fluent in both written and spoken English and Chinese to effectively communicate with clients and partners, enhancing business relationships.
- Data Management: Maintain accurate and up-to-date records of customer interactions, orders, and inventory.
- Product Knowledge: Develop a deep understanding of our products and services to provide detailed information to customers and answer their questions.
- Administrative Tasks: Assist with administrative duties such as maintaining sales reports, generating sales documents, and managing schedules.
- Team Collaboration: Work closely with the sales, marketing, purchasing and other departments to ensure a cohesive and efficient sales process.
- Problem Solving: Identify and resolve customer issues or concerns in a timely and professional manner.
Qualifications:
- Minimum of 1 year of experience in a similar role.
- Strong team player with the ability to collaborate effectively with colleagues across different functions.
- Excellent written and verbal communication skills in English; proficiency in Chinese is considered an advantage.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills, with the ability to manage multiple priorities effectively.
- Detail-oriented, with a strong focus on accuracy and quality.
- Proficiency in Microsoft Office, particularly Excel.
- Positive and proactive attitude, with a willingness to learn, adapt, and take initiative.
Benefits:
- Competitive salary and bonus structure
- Professional development opportunities
- Friendly and collaborative work environment
Job Types: Full-time, Permanent contract
Pay: €2.357,73 - €3.624,45 per month
Benefits:
- Company computer
- Company events
- Eco vouchers
- Food allowance
- Retirement plan
- Travel reimbursement
Work Location: In person
