About Shiperise
Shiperise is a Belgian fintech specialising in inventory financing for e-commerce and omnichannel brands across Europe.
Founded to solve a problem every growing brand faces - cash tied up in stock - Shiperise provides short-term financing solutions that unlock working capital, without the constraints of traditional lending. We work across the full deal lifecycle: credit underwriting, deal structuring, transaction monitoring, client data, and integration with ERP and open banking systems.
We are a small, high-ownership team and we are growing.
The Role
We're hiring an Operations & Customer Success Manager to own the connective tissue between our internal operations and our client relationships. You'll work directly with the founders, own the reporting and monitoring behind a growing portfolio, and carry real responsibility from day one.
The role is a mix of data ownership, process building, and clients and investors relationship management.
Some non-exhaustive tasks you'll perform:
Data Ownership & Reporting
- Own Shiperise's internal data — accuracy, consistency, and accessibility across all datasets
- Build and maintain reporting to management, shareholders, and investors, including portfolio performance and key metrics
- Develop dashboards giving real-time visibility into portfolio and client account health
IT Tools & Internal Process Improvement
- Lead the evaluation and rollout of tools to automate and improve internal processes
- Identify manual workflows to streamline — from reconciliations to client reporting
- Own tool adoption across the team, including documentation and training
Financing Transaction Monitoring
- Monitor the financing portfolio on an ongoing basis, tracking financed inventories across all active clients
- Manage stock operations end-to-end, including floor stock positions
- Lead monthly stock reconciliations, investigating and resolving discrepancies
Client Relationship Management
- Lead end-to-end onboarding of new clients
- Act as the primary point of contact for Shiperise's client portfolio
- Develop a deep understanding of each client's business to anticipate their needs
Your Profile
- Experience: 1–3 years of experience in operations, customer success, account management, finance or consulting - ideally with exposure to a startup or fast-moving environment or a startup environment
- Skills: Data-driven and analytically sharp, with strong Excel skills. Experience with BI tools, CRMs, or automation platforms is a plus.
- Startup-ready: You're comfortable with ambiguity, changing priorities, and shaping the role as you go.
- Fintech oriented : An affinity for finance, supply chain or e-commerce is a strong plus
- Location: Brussels-based. Able to travel occasionally to Belgium, the Netherlands, and Franc
Benefits
Competitive compensation package, commensurate with experience
Crazy learning curve in structured finance, with a direct line to the founders
Real client-facing responsibility across Belgium, the Netherlands, and France
Modern offices in a coworking space in Brussels
A true startup culture - sailing trips, karting evenings, and a team that celebrates every win together
Flexible, results-oriented work environment
If you're excited by fintech, ownership, and building your career at the heart of a fast-growing startup, this is the role for you.
How to Apply
Send your CV and a short note on why you're excited about Shiperise to [email protected]
Rémunération : 2 000,00€ à 5 000,00€ par mois
Lieu du poste : Travail hybride (1210 Bruxelles)
