Job Summary/Objective
The Team Lead is responsible for supporting the activities within a department of a specific facility. In addition, the Team Lead oversees the daily department production activity and facilitates departmental workflow, while working closely with the Supervisor and/or Manager. The Team Lead also trains, assists, and monitors staff.
Essential Functions and Responsibilities
- Inform, implement, and communicate all departmental and company policies and procedures.
- At the direction of the Manager, Team Lead may communicate directly with client and/or client personnel on status of requests, disposition of inquiries, etc.
- Assure that inventory audits are performed regularly, escalating any and all non-reconciled discrepancies to direct Manager.
- Assure that appropriate production level documentation is completed for all production staff.
- Complete production and quality assurance reports.
- Train new staff as needed, and coach/counsel staff with the assistance of the Manager.
- Delegate and direct daily workflow needs to employees.
- Monitor employee performance and attendance and submit appropriate documentation to Manager for disciplinary and performance review purposes.
- Receipt, retrieval, and delivery of all requested file and/or containers per client request and within established Service Level Agreements
- Assure that safety protocols are followed at all times, escalating any issues directly to Management.
- Perform daily inspection of facilities, assuring the production site is clean, organized, and free of hazards as well as inspecting all entry points of breaches and/or potential breaches to building security. Escalate immediately, any issues of concern to Management.
Additional responsibilities and duties may be assigned.
CSL - Functioneel
- Opstellen van transportdossiers –outbound
- Selectie van geëigend transport op basis van aanvraagdocumenten, bestemmingen
- Samenstellen en nakijken van vrachtdocumenten
- Toezicht op het verzendklaar maken van materiaal
- Zelf verzendklaar maken van materiaal
- Inplanning van zendingen
- Bestellen van koeriers
- Opvolgen van leveringstijden
- Contacten met koeriers, transportbedrijven, vervoerders, douane, klanten
- Reprographic activities
- Mailroom rounds
CSL - Functionel
- Préparation des dossier de transport - sortant
- Sélection du transport approprié en fonction des documents de demande et des destinations
- Constitution et vérification des documents de fret
- Supervision de la préparation à l'expédition du matériel
- Préparation du matériel pour l'expédition
- Planification des envois
- Commande des coursiers
- Suivi des délais de livraison
- Contacts avec les coursiers, entreprises de transport, transporteurs, douanes, clients
- Activités de reprographie
- Rondes de la salle de courrier
