Entreprise
WiZiU is the Covivio group's hotel management platform. Our business is to manage hotels in France and Belgium, either directly or through franchise agreements with renowned operators such as Accor, Hilton, IHG and Marriott. WiZiU is involved in every stage of a hotel's management and operation. We firmly believe that aligning the interests of all stakeholders (staff, customers, operators, partners and owners) is the best way to create value.
WiZiu Belgium manages 13 hotels, expanding to 14, operating under 3 to 4 stars brands.
Poste
Main Responsibilities
Project Management & Operations Optimization
- Participate in the redesign and writing of new operational processes to improve the group's productivity and efficiency.
- Analyse data and propose recommendations based on performance indicators (KPIs).
- Contribute to the optimization of digital tools used by the group.
- Ensure rigorous follow-up of ongoing projects, from planning to implementation.
Sales & Marketing | New Media
- Participate in the group's digital strategy, particularly through social media and digital marketing.
- Support business development and revenue optimization initiatives.
- Contribute to the development of communication materials and sales tools.
- Analyse market trends and the performance of marketing campaigns.
Customer Experience & Innovation
- Collaborate with field teams to improve the customer experience and ensure a customer-centric approach.
- Identify opportunities for innovation in hotel services.
- Participate in the implementation of digital solutions aimed at enhancing customer satisfaction.
Profil
Desired Profile
- Student in business school, hotel management, or related field.
- Analytical mindset, keen on data management and fact-based decision making.
- Very comfortable with digital tools, CRM, and analytical platforms.
- Ability to take initiatives and work autonomously.
- Strong communication and project management skills.
- Proficiency in French or Dutch and English.
- Passion for hospitality, service, and innovation.
