ABOUT SINCH
Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
DESCRIPTION
About the Role
We’re looking for a Product Designer to shape the future of our Conversational AI domain. In this role, you’ll design and evolve chatbot and AI experiences across Chatlayer core, bot templates, and campaign creation, while improving how conversations are managed. You’ll also help define our next-generation bot builder with AI assistants, including LLM-powered conversational experiences and knowledge base integrations.
With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there’s real space to make your mark, push craft forward, and help take the product from “good enough” to genuinely great.
You’ll own end-to-end design for your product area, from problem framing to production-ready work:
