We are currently looking for a Field Support Engineer (Region Namur) for an international company active in the agriculture, food production, and distribution sector. The organization operates across multiple sites including offices, warehouses, retail locations, and operational environments throughout Belgium.
This position combines onsite and remote support activities in a dynamic and fast-moving environment.
- Provide onsite and remote IT support to end users across different locations
- Handle incidents and service requests for business users, warehouses, and operational sites
- Execute IMAC activities (Installations, Moves, Adds, and Changes)
- Perform troubleshooting and problem-solving on hardware and software issues
- Support operational equipment such as: Printers
- Hand scanners
- Meeting room equipment
Contribute to integration and deployment projects
Participate in after-hours support and standby rotation
Register and follow up incident calls during support duty
