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Customer Service Representative
KSB SE & Co. KGaA —Waver
- Klantenservice
- Engels
- Microsoft Office
Customer Service Agent
Bingoal —Laken
- Vanaf € 2.400 per maand
- Voltijds
- Microsoft Excel
- Gegevensinvoer
- Vergoeding onkosten zakenreis
- GSM-vergoeding
Snel solliciteren
Customer Service Representative – Healthcare Liveo™ (EMEA) (m/f/d)
DuPont —Eigenbrakel
- Klantenservice
- Salesforce
- Master
Customer Service Representative NL/FR/EN
AUTOMATIC SYSTEMS —Waver
- Voltijds
- ERP systemen
- Microsoft Office
- Master
Snel solliciteren
Dutch-Speaking Customer Support Specialist - iGaming | Relocate to Malta
Next Job Abroad —Leuven
- Weekendbeschikbaarheid
- Communicatieve vaardigheden
- Verhuiskostenvergoeding
Snel solliciteren
Customer Service Representative
Univar Solutions Belgium —Bruxelles Anderlecht
- ERP systemen
- Communicatieve vaardigheden
- Onderhandelen
3 dagen
CUSTOMER CARE REPRESENTATIVE
Entain —Oudergem
- Voltijds
- Tweetalig
12 dagen
Dutch Customer Service Representative | Relocate to Greece
Next Job Abroad —Leuven
- Voltijds
- Hybride werken
- Klantenservice
- Engels
- Master
- Verhuiskostenvergoeding
Snel solliciteren
Customer Service Center Agent
GE HEALTHCARE —Diegem
- Microsoft Excel
- Klantenservice
- Salesforce
Customer Service & Logistics Coordinator
Novartis —Vilvoorde
- € 42.400 - € 78.800 per jaar
- Voltijds
- Klantenservice
- ERP systemen
CUSTOMER CARE REPRESENTATIVE
Entain Belgium —Oudergem
- Tweetalig
- Bachelor
Customer Service Representative
Dilaco —Brussel
- Voltijds
- Klantenservice
- Reiskosten vergoeding
- Openbaar vervoer vergoeding
Snel solliciteren
Customer Service Frontline Advisor
DHL —Diegem
- € 2.966,28 per maand
- Voltijds
- Engels
- Secundair Onderwijs
- Bachelor
- Reiskosten vergoeding
Customer Service & Logistics Specialist (Dutch speaker)
Campari Group —Brussel
- Voltijds
- Microsoft Excel
- Klantenservice
- Engels
Dutch-speaking Customer Support Agent in Málaga, Spain (relocation incl.)
Next Job Abroad —Leuven
- Voltijds
- Hybride werken
- Klantenservice
Snel solliciteren
Customer Service Representative (H/F/X)
Holcim Belgium —Sint-Pieters-Leeuw
- CRM-systemen
- Klantenservice
- Engels
Snel solliciteren
Japanese Customer Service Representative | Relocate to Greece
Next Job Abroad —Brussel
- Voltijds
- Hybride werken
- Engels
- Master
- Verhuiskostenvergoeding
Snel solliciteren
Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Incl.
Next Job Abroad —Brussel
- € 26.000 - € 30.000 per jaar
- Voltijds
- CRM-systemen
- Klantenservice
- Engels
- Verhuiskostenvergoeding
Snel solliciteren
Customer Support Specialist
Materialise —Leuven
- Voltijds
- Administratieve ervaring
- Communicatieve vaardigheden
4 dagen
Client Relations Agent (Fluent in Dutch, French and English)
Hermès Paris —Brussel
- Voltijds
- Communicatieve vaardigheden

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Customer Service Representative

KSB SE & Co. KGaA -
Waver

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Vacaturegegevens

Vaste Jobs

Kwalificaties

Frans
Klantenservice
SAP
Engels
Microsoft Office
Bachelor
ICT
Klantenondersteuning
Communicatieve vaardigheden
Duits

Volledige vacaturetekst

About the Role

To support the growth of our activities, we are looking for a customer-focused, solution-oriented, and operationally minded Customer Service Representative to strengthen our industrial business team.

As a key interface between customers, sales teams, production facilities, and external partners, you will play an essential role in order management, customer satisfaction, and the smooth execution of administrative and logistics operations.

You will work in an international, technical, and dynamic environment where autonomy, analytical thinking, and a strong service mindset make a real difference.

Your Responsibilities

Customer Relationship Management

Handle incoming phone calls and emails from customers, suppliers, and production facilities;
Respond to customer technical and administrative inquiries;
Provide the required technical documentation;
Ensure professional, clear, and high-quality follow-up of requests;
Maintain a high level of customer satisfaction while respecting company procedures and operational capabilities.

Commercial & Administrative Management

Clarify customer orders with the sales team;
Enter, register, and follow up customer orders;
Send order acknowledgements in line with customer specifications;
Participate in invoicing and sales administration activities;
Follow up payments in collaboration with the accounting department;
Contribute to sales reporting and turnover monitoring;
Ensure proper filing and archiving of documentation.

Logistics & Production Coordination

Liaise with external suppliers and production facilities;
Monitor manufacturing and delivery schedules;
Organize and follow up transportation activities;
Prepare export documentation;
Participate in the management of claims and non-conformities;
Coordinate the reception of visitors and customers on site (hotel arrangements, restaurant bookings, factory visits, etc.).

Internal Support & Continuous Improvement

Contribute to the continuous improvement of internal processes and customer experience;
Support knowledge sharing and internal documentation initiatives;
Assist the department manager in achieving operational objectives;
Participate in cross-functional projects related to customer service and operational excellence.

Profile

Education & Experience

Bachelor's degree or equivalent experience;
2 to 5 years of experience in Customer Service, Customer Support, or Project Administration is an asset;
Experience in an industrial, technical, or international environment is considered an advantage.

Language Skills

Excellent command of French or Dutch is a must;
Good professional command of English;
Knowledge of German is considered an additional asset.

IT Skills

Good knowledge of Microsoft Office / Microsoft 365;
Experience with SAP.

Personal Competencies

Strong customer service and communication skills;
Solution-oriented and pragmatic approach;
Interest in technical and industrial environments;
Ability to handle complex situations calmly and efficiently;
Analytical, structured, and detail-oriented mindset;
Empathy, flexibility, and resilience under pressure;
Ability to manage multiple priorities simultaneously;
Team spirit and collaborative attitude;
Curiosity and a continuous improvement mindset.

What We Offer

A permanent contract within a stable international group;
An attractive salary package based on experience;
A dynamic and international working environment;
A diverse role with extensive internal and external interaction;
A committed and collaborative team;
The opportunity to actively contribute to process improvement and customer experience enhancement;
A stimulating work environment within a company operating in industrial technologies and machinery.

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customer service representative vacatures in overijse, vlaams brabant